I want to change my online order, how do I do this?

Sorry but we are unable to make alterations to online orders. This is because we process orders as soon as they are received, ready to be packed and dispatched so we can get them delivered to you as soon as possible

Will I be charged VAT?

All prices on our site are VAT inclusive.

If an item is faulty whom should I contact?

In the unlikely event that an item in your delivery is faulty or damaged please contact our customer services team: onlinesupport@fandf.in

Can I return a sale item?

Yes, sale items can be returned for a refund, as long as they are in their original, unopened and unused condition. Please see our returns section for full details.

How do I return my order?

To begin our automated returns procedure please login with the account details you used to place the order. Locate the order that you wish to return and press the returns button (Only qualifying orders will display the returns button, please refer to our returns policy). Select the product you wish to return, enter the quantity and reason for the return.

Where are your retail outlets?

Our retail store showrooms are located in Gurugram, Delhi, Panchkula and Ludhiana. Check it at http://13.54.49.236/flagship-stores.

Why do you need my email address?

Your email address is required so that we keep you updated with the status of your order. With your consent, we would also like to keep you updated about our special offers.